Privacy Policy

Last updated: February 18, 2026

Elama LLC ("we," "us," or "our") operates the Japandi Spirit Journey website and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We comply with the Act on the Protection of Personal Information (APPI) of Japan and respect international data protection standards such as GDPR.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, and country of origin provided through our inquiry form or direct email communications.
• Booking Details: Preferred tour dates, number of guests, selected experiences, and any special requests.
• Payment Information: Payment details are processed securely through Stripe. We do not store your credit card information on our servers.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent, and referring URLs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services.
• To create and manage your tour booking and provide personalized experiences.
• To process payments securely through our payment provider.
• To improve our website, services, and customer experience.
• To comply with legal obligations under Japanese law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services. These include:

• Antigravity: Our website builder and hosting platform.
• Stripe: For secure payment processing. Stripe's privacy policy governs the handling of your payment data.
• Google Fonts: For typography. Google may collect usage data as described in their privacy policy.

We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking-related data may be retained for accounting and legal compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us at japandi@elama.be.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Elama LLC
Address: Handa 235, Kokufucho, Takayama-shi, Gifu, 5094114, Japan
Email: japandi@elama.be

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